These downloadable resources provide important information about PROCYSBI, getting your patient started on treatment, and the correct use of PROCYSBI.
To learn more, call 1 (844) 469-4297 or visit https://www.amgenbyyourside.com/PROCYSBI/hcp.
Amgen By Your Side is a patient support program for patients prescribed PROCYSBI. The dedicated members of the Amgen By Your Side team provide personalized service to these cystinosis patients so they can access PROCYSBI.
Patient Access Liaisons (PALs) work directly with individual patients to answer non-medical, logistical questions and provide support upon enrollment. Additionally, the PAL educates about navigating insurance processes and accessing treatment on your patient's behalf. The PAL has the expertise and tools to support the patient by educating on patient benefits, Prior Authorization requirements, payor policies, and coding and claim submissions.
These services are offered to PROCYSBI patients upon enrollment with the Patient Enrollment Form (PEF) and completed patient consent and are built around 3 components: connect, coordinate, and champion.
The Amgen By Your Side team will:
Connect your patient to:
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Live events
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Online resources
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Advocacy groups
Coordinate:
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Help patients understand their insurance coverage and address financial barriers
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Assist in connecting patients with their specialty pharmacy to schedule the shipment of their medicine to avoid running out of supply
Champion:
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Educate your patients
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Answer your patients' non-medical and logistical questions
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Support your patients with resources during their treatment journey
Stay informed about PROCYSBI and cystinosis
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